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Align AI

Privacy Policy

Effective Date: [May 22, 2025]

1. Introduction

This Privacy Policy explains how Avocado Inc. ("Align-AI," "we," "us," or "our") collects, uses, and discloses information about you when you access or use our AI services, websites, and applications (collectively, the "Service"). This policy should be read in conjunction with our https://www.alignon.ai/terms-of-service.Terms of Service.

By using our Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

We collect information in a few different ways:

2.1. Information You Provide to Us:

  • Account Information: When you register for an account, we collect information such as your name, email address, and password.
  • Payment Information: When you purchase a subscription, our third-party payment processor will collect your payment card information and billing address. We do not store your full payment card details.
  • User Content: We collect the information you provide to our Service, including your "Inputs" (prompts, data) and the "Outputs" (AI-generated content) (collectively, "User Content").
  • Communications: We collect information when you contact us for support or provide feedback.

2.2. Information We Collect Automatically:

  • Usage Data: We automatically collect information about how you use the Service, such as the features you use, the pages you visit, and the time and date of your activities.
  • Device and Log Data: We collect information from your device, including your IP address, browser type, operating system, and other technical data.
  • Cookies: We use cookies and similar tracking technologies to operate and improve the Service. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • (a) To Provide and Maintain the Service: To operate our Service, process your Inputs, generate your Outputs, and manage your account.
  • (b) To Process Payments: To bill you for subscription fees through our third-party payment processor.
  • (c) To Communicate with You: To send you service-related announcements, security alerts, and support messages.
  • (d) To Improve Our Service: To understand how our users interact with our Service and to make improvements. We will only use anonymized and aggregated Usage Data for this purpose.
  • (e) For Safety and Security: To enforce our Terms of Service, prevent fraud, and protect the security of our Service and users.
  • (f) To Comply with Law: To comply with our legal obligations, including responding to valid legal requests.

4. OUR USE OF AI AND YOUR CONTENT (THE "NO-TRAINING" PLEDGE)

We use your "User Content" (both Inputs and Outputs) only to provide the Service to you.

WE WILL NOT use your User Content to train, develop, or improve our AI models or any other AI service without your separate, explicit, opt-in consent.

Your data is yours. We are a service provider, not a data harvester.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • (a) Service Providers: With third-party vendors who help us operate our Service, such as payment processors, cloud hosting providers (e.g., AWS, Google Cloud, Azure), and customer support tools. These providers are contractually obligated to protect your data and use it only for the services we've requested.
  • (b) Legal Requirements: If we believe disclosure is necessary to comply with a valid law, regulation, legal process, or governmental request.
  • (c) Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business by another company.
  • (d) With Your Consent: We may share your information for other purposes, such as if you opt-in to allow us to use your User Content for model training.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access, correct, or update your information.
  • The right to request the deletion of your information.
  • The right to object to or restrict certain processing.
  • The right to opt-out of marketing communications.

You can exercise most of these rights directly through your account settings. For other requests, please contact us at support@alignon.ai

9. Children's Privacy

As stated in our Terms of Service, you must be at least 18 years old to use the Service. We do not knowingly collect personal information from children under 18. If we become aware that we have, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make a material change, we will notify you by email or through a notice in the Service, as required by law. Your continued use of the Service after the changes become effective constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@alignon.ai or at our mailing address:

Avocado Inc.
8523 Central Ave, Newark, CA 94560.